Refund & Cancellation Policy

We want you to be completely satisfied with Writer Atlas. Here's everything you need to know about cancellations and refunds.

1. Free Plan

The Basic (free) plan has no charges and requires no cancellation. You can use it indefinitely.

2. Cancelling Your Subscription

You can cancel your subscription at any time from your Subscription page in your account settings.
When you cancel, your subscription remains active until the end of your current billing period. You will not be charged again.
You will not lose your content. After cancellation, your account reverts to the free plan. Your projects and documents remain accessible, but some premium features (advanced export formats, etc.) will be restricted.

3. Refund Policy

14-Day Money-Back Guarantee: If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial purchase or renewal. No questions asked.
To request a refund, please contact us at support@writeratlas.net with your account email.

All refunds are handled through our payment provider. Buyers in the EU/EEA and UK have the right to withdraw within 14 days under applicable consumer protection laws.

4. Payment Processing

All payments and refunds are processed by our payment provider. Refunds are typically processed within 5-10 business days and will be returned to the original payment method.

5. Plan Changes

Upgrading: When you upgrade, the price difference is prorated for the remainder of your current billing period.
Downgrading: When you downgrade, the change takes effect at the start of your next billing period.

6. Contact Us

If you have any questions about our refund or cancellation policy, please reach out to us at support@writeratlas.net. We're here to help.

Last updated: March 2026